Privacy Policy
How we collect, use and protect the information you share with us.
1. Introduction
KALM Group (Pty) Ltd ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, how we protect it, and the choices available to you. It applies to information submitted via our enquiry and contact forms.
2. Information we collect
When you submit an enquiry, we may collect information you provide, which can include:
- Your name and job title.
- Company or organisation name.
- Contact details, such as email address and telephone number.
- Details of your fuel supply requirement, such as fuel type, estimated volume, delivery location and frequency.
- Any additional information you choose to include in a message.
We do not knowingly collect special categories of personal information through this website.
3. Why we collect it
We process the information you provide in order to:
- Respond to your enquiry and review your fuel supply requirement.
- Prepare and discuss potential commercial supply arrangements.
- Communicate with you about your enquiry.
- Maintain records of enquiries for legitimate business purposes.
4. Lawful basis for processing
We process your personal information on the basis of your submission of an enquiry and our legitimate interest in responding to and managing commercial enquiries, consistent with POPIA.
5. How your information is protected
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, alteration or disclosure. Access to enquiry information is restricted to authorised personnel who need it to respond to your enquiry.
6. Who may process your information
Your information may be processed by authorised KALM Group (Pty) Ltdpersonnel. Where we use service providers to operate our website or communications, those providers are expected to handle personal information in line with applicable law. We do not sell your personal information.
7. Retention
We retain enquiry information for as long as necessary to respond to your enquiry and for legitimate business and record-keeping purposes, after which it is securely deleted or anonymised.
8. Your rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, where appropriate.
- Object to certain processing of your information.
To make a request, contact us at info@kalmafrica.co.za.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
10. Contact
For any questions about this policy or your personal information, contact KALM Group (Pty) Ltd at info@kalmafrica.co.za.
KALM Group (Pty) Ltd, registration number 2026 / 160149 / 07.